Readium disappears, ePubs disappear

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We are using Readium in Michigan to display interactive texts built in InDesign and exported in ePub format. Everything generally works fine, but at a few schools I've had the following reports:

Sometimes students launch Readium on their Chrome books and the books have mysteriously vanished.

Sometimes students go to launch Readium on their Chrome Books and Readium has mysteriously vanished. They reinstall it and then have to import the books again.

Are these known issues? I have many schools using the books, but only one reporting this issue which made me wonder if it's a Readium issue or something on the Chrome Book.

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